The Human Resources Management Department was set up in year 2000 through the merging of the Personnel Division and Training Division under MPKK system prior to the organizational elevation to a City Hall. The Management systems of this Department operate in the context of the overall City Hall's Workforce environment.

It exhibits features such as centralized control over policy and the implementation on issues relating to recruitment, salary, perks, discipline, service administration and career management and development (confirmation P&P emplacement and promotion).

In tandem with contemporary development in the field of Human Resources Management, this Department is attempting to operate beyond traditional concept of personnel administration towards a more modern systems and practices of workforce management. One that incorporate various strategic management initiative and organizational priorities.

To achieve this, a new division known as the organizational Development Division has been set up. The objective of this new Division is to enhance our ability in:

Building organizational structural and manpower capacity, system and processes alignment, formulation of a quality policy framework and strategic planning. This involves strategic intervention in areas of performance management, performance standard and measurement and performance imporvement both at the organizational and workforce levels.

This Division will carry out activities to promote better and clearer work methods and procedures, improvement in work conditions and culture. Some programs will be preceded by various assessment activities, with the objective of providing the necessary data that can assist in identifying root problems thus identify appropriate remedial measures.

To futher modernize the Department's function, the Personnel Division will change its title to Career Management Division and the Salary and Pension change to Salary, Pension dan  Benefits Division. This move is aimed to move from a model dominated by administration and systems, towards a model based on the changing contexts and emphases of Human Resources Management.

As the result we are now operating under four main divisions, namely:

• The Organizational Development Division
• The Training and Development Division
• The Career Management Division
• The salary, Pension and Benefit Division