OBJECTIVE

• To Create an efficient corporate management system
• To promote City Hall corporate image
• To provide and support community delivery system
• To prepare and provide inventory/office Supplies for City Hall personnels

FUNCTION

Corporate Planning Division

Secretariat Unit
1. Meeting Management
 Receive and process meeting schedules
 Coordinate minute-taker schedules
 Record meeting attendances
 Ensure Meeting Follow-up actions

2. Manage committee records
 Record and update committee members
 Record and update committee composition

3. Organize all meetings chaired by the Lord Mayor, Director General and Deputy Director General (Corporate)

Office Supply and Inventory Unit
1. Manage office supply purchase
2. Manage department's purchase and payment processes
3. Control inventory and security of office supply storage, stationeries and furnishings
4. Manage personnel uniforms
5. Manage the department's expenses vote

Mail and Records Unit
1. Incoming and Outgoing delivery management
2. Document Delivery management
3. Create, Store, Circulate, Transfer and Disposal of files
4. Manage document printing and binding
5. Assist in enforcing City Hall policies and quality standards
6. Secretariat for the Quality Committee of City Hall

Public Relations and International Affairs Division

Public Complaints Unit
1. Receive, record and manage public complaints
2. Collect, Store, Record and Provide City Hall information and reading materials
3. Plan and manage information broadcasting programmes
4. Manage city hall documented photos
5. Prepare and circulate city hall information for public

Events and Protocol Unit
1. Organize and coordinate official events, official visits and festival celebration involving City Hall
2. Maintain cleanliness of city hall offices, meeting rooms and lobbies
3. Telephonist management
4. Refreshments Management

Art and Tourism Division

Art and Cultural Unit
1. Plan and Organize Kota Kinabalu City social and cultural activities
2. Manage equipments for events
3. Manage performances and rehearsals of :
  i.    City Hall Artistic Group
  ii.   City Hall Choir Group
  iii.  City Hall Kompang Group
  iv.  City Hall Bunga Manggar Group